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Business Improvement Science

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Publisher : Moses Gummadi

Course Language : English

In this course, you will learn how to improve your business and achieve:

  • More Throughput (eg. orders/ day, customers served/day)

  • Shorter & Consistent Lead Times 

  • Less Working Capital & Costs

No improvement is possible without taking action and CHANGE something. But it costs money to make changes in your business, and the results are not guaranteed, unless you know how CAUSE & EFFECT works in your business.

In this course, I use my proprietary 'Causal Map' that connects your key business outcomes (for Customer and Shareholders) to the operational levers you can move, and to the financial metrics. You will learn important scientific principles of business improvement such as

  • Little's Law,

  • Kingman Equation, and

  • Operating Curves

The 'Causal Map' will be used as a pivot throughout this course.